New 9-1-1 access law for multi-line phone systems kicks in Sept. 1st

 - Tyler TV station exposed flaws in current structure

All businesses with multi-line telephone systems allowing for outbound calls must comply by Sept. 1 with a new state law requiring direct 9-1-1 access, meaning that users must not be required to dial “9” or another prefix before calling the emergency services number.

Businesses unable to comply by the deadline must annually request a one-year waiver for each non-compliant MLTS by submitting a notarized affidavit by Sept. 1 of each year.

Kari’s Law Compliance Information
Electronic Waiver Request

The measure known as Kari’s Law was passed in response to an East Texas tragedy where a child was unable to call for help from a motel room because she didn’t know to dial “9” before “9-1-1.”  KLTV Tyler’s reporting on the story led to this important and potentially life-saving change in law.

The law was crafted by Rep. Chris Paddie, R-Marshall, and Sen. Kevin Eltife, R-Tyler.  Paddie runs KMHT AM-FM in Marshall and until earlier this month served on TAB’s Board of Directors.

This is just one of many examples of how broadcast journalists’ work influences public policy.  Stations are encouraged to alert TAB of all such reporting so we can continue to remind lawmakers of the invaluable service local broadcasters provide.

Questions? Contact TAB's Oscar Rodriguez or call (512) 322-9944.