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IT System Manager

Cox Media Group

Location: Houston, TX

Contact Name: Linda Lynn


Job Description

Primary Duties and Responsibilities: 

Repair and perform unplanned events that adversely affect the desktops and network or computing environment.

Supports, manages, and ensures operating capability of both the LAN, VPN and wireless network and keep operational at all times.

Ensures hardware, software, and network upgrades, installs, re-installs, changes and relocations are efficiently completed as required.

Install, configure, and maintain Windows PCs, WideOrbit automation system, MusicMaster scheduling, Windows file servers, network cabling and Ethernet networks.

Troubleshoot computing systems, networks, and applications to identify malfunctions and correct them as well as other operational difficulties.

Maintain security system PC’s and programs, applications, and regulating file permissions.

Work closely with Engineering, Corporate IT and the Customer Support Center and ServiceNow, application development, network and security teams to develop and implement scalable, maintainable, consistent, highly available server and storage strategies that meet business objectives and set relevant service-levels.

Maintain and develop procedures for backups and restores, as well as monitor the performance, success, or failure of these tasks.

Responds with a sense of urgency to team members’ problems and demonstrates a genuine interest in helping them.

Makes oneself approachable and available to others,

Provides information in a timely fashion and keeps users fully informed of progress and decisions being made.

Uses company resources to further knowledge and expand on Individual Development Plan

Remains vocal about desire to engage in projects or activities that will stretch knowledge or skill set. Acts as a trustworthy consultant to management in giving recommendations.

Skill and Knowledge Requirements: 

B.S. in Engineering, Computer Science, or equivalent training and experience

Minimum 5 + years SAN and NAS hardware (NetApp preferred)

Minimum 5 + years’ experience in a datacenter environment in support of Windows

Minimum 5 + years’ experience in computer systems support environment including mid-range, and/or desktop hardware and software, and connectivity between all environments.

Minimum 5 + years Microsoft Active Directory domain, or other Directory services support

Minimum 3 years’ experience with SMS/System Center Configuration Manager and BigFix

Minimum 3 years’ experience System Center Operations Manager

Minimum 5 + years’ experience with backing up critical infrastructure

Experience administering Microsoft SQL Server and SharePoint Server a Plus

Broadcast engineering experience encouraged.

Excellent interpersonal, organizational, management and communication skills.


Job Qualifications: 

Knowledge of a range of Windows OS, Windows Server, Windows applications and all Windows Office, Active Directory.

Knowledge of computing and computer network hardware, software and peripheral equipment.

Knowledge of computer network security systems, procedures, techniques and applications.

WideOrbit for radio automation software.

MusicMaster Scheduling

Microsoft System Center Endpoint.

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Experience with ServiceNow a Plus


This position is responsible for a 24 hours per day, 365 days per year operation of all local and server platforms consisting of NetApp, Windows, and VMware as well as backup strategies.

To apply, please visit and search Houston, TX.

Closing Statement:

Cox Media Group (CMG) is an integrated broadcasting, publishing, direct marketing and digital media company. The company’s operations include broadcast television stations, radio stations, daily newspapers and non-daily publications. Additionally, Cox Media Group operates the National Advertising Platform businesses of CoxReps, Gamut and Videa; and offers a full suite of local and regional advertising services through its Local Solutions and Ideabar businesses. For more information about Cox Media Group, please visit