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Receptionist / Telephone Operator

KRGV-TV5

Location: Weslaco, TX

Contact Name: Elizabeth Gaona

Email: egaona@krgv.com

Web: https://www.krgv.com/jobs-at-krgv

Phone: (956) 968-5555

Job Description

 

KRGV-TV5 in Weslaco, Texas has the following vacancy on the staff:

KRGV-TV, the ABC affiliate in the beautiful Rio Grande Valley of South Texas, is currently seeking:  Receptionist / Telephone Operator.

Under general Administrative supervision, acts as a switchboard operator and receptionist, gives information to callers or transfers calls to appropriate departments; performs clerical and typing duties; and other related duties as required. The primary duty of this position is to  greet clients and the general public, as well as answer incoming telephone calls, distribute in-coming and out-going mail. Occasionally, some support of social media responsibilities will be needed. There will be other miscellaneous duties as assigned.

This is a Part Time Position

 

Responsibilities

  • Have communication skills.
  • Basic computer skills with applications such as MS Word, MS Excel etc.
  • Knowledge of general office procedures and office machines (computer, fax, and copier).
  • Correct English usage, grammar, spelling, punctuation, and vocabulary.
  • Operation of a centralized telephone system.  
  • Acceptable telephone etiquette.
  • Oral and written communication skills.
  • General clerical duties.
  • Interpersonal skills using tact, patience, and courtesy.

Qualifications/Requirements

  • Operate a centralized telephone switchboard and/or system.
  • Knowledge of social media networks.
  • Analyze situations accurately and exercise good judgment in taking effective action.
  • Meet visitors and the public tactfully and courteously.
  • Understand and follow oral and written instructions.
  • Answer questions in person or by telephone in a respectful manner.
  • Efficiently work with frequent interruptions.
  • Use basic computer programs and data systems.
  • Be confidential and discreet with information.
  • This position requires someone with a pleasant voice and personality.
  • Bilingual in English and Spanish is necessary.

KRGV-TV does not discriminate in its employment and personnel practices because of a person’s race, color, creed, religion, national origin, sex, age, disability, marital or veteran status, sexual orientation, or any other legally protected status. The Federal Communications Commission specifically prohibits discriminatory employment practices.

Informing you and your organization of the above employment opportunity is an affirmative action on our part to actively seek qualified minorities and women for our staff vacancies. Through your assistance we want to insure that our employment opportunities are made known to members of minority groups and to women.

KRGV-TV is a drug-free and smoke-free workplace.

If you know of any person(s) who might be qualified for the above vacancy send resume Elizabeth Gaona, Director of Human Resources, KRGV-TV, P.O. Box 5, Weslaco, Texas 78599 or email to egaona@krgv.com.